Why Choose Our Chatbot Development Company?
OTAKOYI can offer you over 9 years of technical expertise with nearly two hundred successfully finished projects. We understand how chatbot development is crucial in the modern business world, and, trying to keep up with the pace of progress, we have mastered this craft to the fullest.Our chatbot development services include Telegram, Facebook and Messenger, WhatsApp, and Slack bot development.
What's a Chatbot?
A chatbot is a software that is based on Artificial Intelligence (AI) and operates in the autonomous regime. Chatbots are designed to interact with people on the conversation matter, to simulate real-time communication. Whenever a user comes up with a request, a chatbot interprets and processes it and then provides a prompt and relevant response.
From a more technological perspective, chatbots are a modern stage in the evolution of the Question Answering system. Today, there are both voice and text chatbots that work via websites, mobile apps, messengers, and telephone.
- 1. Faster Communication
A chatbot is an optimum conversational tool since it eliminates any gaps in communication between a customer and service and provides instant replies.
- 2. Increased Productivity
Chatbots perform routine tasks efficiently. They allow users to get quick access to all necessary information without a hiccup.
- 3. Better Social Interaction
The main reason why users prefer talking to chatbots rather than to real people is that there is no feeling of judgment. Introverts often refuse to use a service only because they are anxious about communication with customer support workers.
- 4. Entertainment Factor
Chatbots are still something relatively new, and people are usually curious about them and amused talking to technology based on AI. Sometimes, users even write to chatbots just to kill time or get fun.
Our Chatbot Development Process
Our custom chatbot development process is divided into the following stages:
- Defining the Needs
This is a preparation stage during which we analyze the case and define business objectives, target audience, competitors, and future possibilities of the project.
- Design Creation
The appearance of your chatbot plays a significant role since it is a front-line representative of your business. We understand that, and our designers always strive to create something both beautiful and corresponding to your brand’s style.
Once we decided on visual representation, our proficient developers start transforming the idea into an innovative digital product.
Just like humans, chatbots can learn and evolve under proper developers’ supervision. We will train your chatbot to the extent required by your project.
We always make sure that every inch of our product is well-tested. Our chatbot development company takes full responsibility to provide our customers with best-quality, refined end-products.
- Maintenance and Support
We like to take care of things we did even after they have grown up. Our chatbot app development company can continuously monitor the chatbot and optimize it each time it is needed.
Here are a few projects that our chatbot development company had a hand in:
The goal was to optimize the flow of internal operations of a courier company, as well as keep its customers informed about the delivery process through push-notifications.
We developed a well-trained chatbot for online baking purposes. It assists users just like a customer service worker would, offering help when using the service and solutions for common problems.
A chatbot that serves as a guide for poker newbies. It asks players a set of questions to test their knowledge of the rules and peculiarities of the game. If a user successfully passes the majority of questions, the chatbot gives them bonus points and registers on the service.