Customer Engagement Platform Development

Ensure That You Have the Right Customer Engagement Platform

The one thing that you should provide your customers with is a consistent and personal digital interaction with your brand. It is crucial today and there is a great demand for that. This is what a Customer Engagement Platform meant for — to provide the users with all the necessary information anytime and anywhere, while also ensuring that the interaction is personalized. Yet many companies fail to make it happen.
OTAKOYI has a solid experience developing successful customer engagement platforms, and we know exactly how to help you.

Advantages of the OTAKOYI Customer Engagement Platform

We know exactly what a customer engagement platform should be and what shouldn't. A good customer engagement platform allows to build a stronger and closer connection with customers. The integration of complex customer analytics allows us to discover factors that influence customer experience, and implement measures to make the interaction between your company and users as smooth and enjoyable as possible.

Major Benefits of Our Service

This is why our clients choose OTAKOYI:

1 Our engagement platforms understand the needs and expectations of your customers and always meet them.
2 We apply in-depth research to discover the factors that can encourage customer involvement
3 OTAKOYI creates engagement platforms that promote brand loyalty and the reputation of your company.
4 We adopt measures that not only prevent client defection, but also that increase retention, reduce churn, and improve customer experience.
5 We can help you acquire new customers through a perfectly executed digital product.

Our Customer Engagement Platform Case Study

If you want to know what a good customer engagement platform looks like, make sure to check our case study. OTAKOYI team has developed a truly engaging platform that provides a reward system for entertaining activities (including short videos, quizzes, and games) and allows customers to participate in seasonal competitions.

More about Customer Engagement Platform Development

If you want to learn more about what a customer engagement platform and its interesting features are, click on the link and read our article. It will give you an in-depth understanding of this exciting topic.

OTAKOYI can help you build an engaging customer platform that will promote your corporate image, significantly enhance customer satisfaction, and provide you with essential data.

How OTAKOYI Can Help You

what customers say

OTAKOYI’s developers have helped the client see a 40% MoM growth with their retention metrics aligned with global firms. Their team showcases impressive energy, flexibility, and problem-solving skills. They also genuinely care about the project and pay attention to detail, timelines, and costs.

Michael Askew

CEO, ASKWHO

They have a huge amount of talent and depth technical knowledge. With OTAKOYI’s support, the client successfully launched the website with visible improvements like an increase in the number of new account sign-ups. The team adjusted their workflow and communication based on what the client wanted.

Simon Nilsson

Co-CEO, Work-Wide Group

OTAKOYI has delivered a high-quality application within the client’s timeline, scope, and budget. They’ve been a professional, transparent partner who has swiftly resolved issues and maintained constant communication with the client via Signal. The client has enjoyed working with them.

Dr. Arne-Rasmus Draeger

Executive, ACARiS

From planning to deployment, OTAKOYI were always responsive to our needs and went above and beyond for us.
Based on their level of quality – we were expecting the budget need to be much higher for what we were asking, but they came in much lower than competitors of really high quality.

Samuel Bleakly

Marketing Director, Coto World

OTAKOYI's work has led to higher retention of customers due to increased functionality and better UX/UI. Their developers have been knowledgeable and extremely proficient. They're also capable of thinking outside of the box — they not only listen to instructions but also provide improved solutions.

Philip Ly

CEO, LES Automotive

OTAKOYI's development work has improved productivity. We've also happy with their positive attitude and engineering excellence - their suggestions significantly improve the products we ask them to build.

Vance Heron

CTO, PeteHealth

External clients are highly satisfied. OTAKOYI’s effective project management and communication have reduced the oversight burden on their client. They work hard to meet deadlines and resolve issues, taking ownership of the work.

Tobias Sturesson

CEO, Fervent

All internal and external feedback has been positive. OTAKOYI’s skilled team is dedicated and hardworking. Their agility spurred continued engagement. Customers can expect a flexible and cooperative team while working with OTAKOYI.

Alex Reizer

Product Manager, Kadabra

Client feedback has been overwhelmingly positive. OTAKOYI’s ability to adapt to and communicate about project specifications were hallmarks of their work. They're quick to iterate and always willing to go the extra step to accommodate a client.

Shlomie Singer

Co-Founder & Owner at uBranded

OTAKOYI applied their design expertise and worked diligently at all times. They were receptive to feedback and implemented changes quickly, but can improve their QA process. The result is a streamlined, beautiful website that is admired by customers.

Artyom Popov

Co-Founder at Escape Room

OTAKOYI’s platform has allowed the business to effectively display its content. By adapting to the clients’ needs, they provided excellent project management and high-quality deliverables.

Michal Nowakowski

Founder in a Castles.today

OTAKOYI’s team is focused and able to handle a wide variety of different projects. Their project management system is well organized, and they have maintained excellent relations with the clients that were outsourced to them.

Alex Ostroverkh

CEO at PettersonApps

Their web design is fantastic, and the site didn’t have any bugs. They’re communicative and strive to meet expectations. The new site has brought in lots of new organic traffic and looks good

Mariya Osnovina

Brand Manager – Intersono IVF clinic

The team at OTAKOYI integrates seamlessly with internal resources and has become a valuable partner in determining best practices. Their user experience design skills have helped define meaningful user journeys.

Waleed Kharma

Managing Director, Foxtrapp

The software met expectations and is used daily by the business. The multiyear engagement proves OTAKOYI’s dedication to the work as they continue to be effective, smart, and skilled. As a partner, they’re responsive and available, delivering on each task assigned to them.