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Custom Software for Retail & Distribution

Empower your retail or distribution business with custom software built around your needs. Whether you’re looking for a fully tailored solution or want to extend the power of existing tools with custom integrations, we’ve got you covered.

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Solutions We Build to Power Modern Retail

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E-commerce Platforms

Create seamless shopping experiences with e-commerce platforms made for your business, either built from scratch or improved with custom integrations.

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Mobile Commerce Apps

Bring your store to customers’ fingertips. From personalized recommendations to one-click checkout, mCommerce apps help increase engagement and sales anytime, anywhere.

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Customer Relationship Management Software

We build from scratch or tailor existing platforms to your specific needs — centralizing data, automating communication, and strengthening customer relationships.

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Inventory Management Software

Stay in control of your stock with real-time visibility and automated alerts. Reduce overstocking, prevent shortages, and streamline reordering across multiple locations.

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Order Management Systems (OMS)

Simplify your order lifecycle. Track, process, and fulfill customer orders faster while ensuring accuracy across all channels — online and in-store.

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Supply Chain Management (SCM) Software

Gain full control over your supply chain. Optimize logistics, reduce costs, and increase responsiveness with end-to-end visibility from suppliers to final delivery.

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Warehouse Management Systems (WMS)

Improve warehouse efficiency with intelligent automation. Manage picking, packing, and inventory movement to shorten fulfillment time and minimize errors.

Build what your business really needs!

Services We Provide

Business Analysis & Product Discovery

We identify your business goals, map user journeys, and define system requirements to ensure your retail software delivers real value from day one.

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UX/UI Design & Prototyping

Our designers craft intuitive, role-based interfaces for customers, store associates, and managers — validated through prototypes that bring ideas to life early.

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Web & Mobile App Development

From e-commerce portals to in-store mobile tools, we build reliable and scalable apps that keep your retail operations running smoothly across all channels.

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API Integration & Platform Consulting

Connect your software ecosystem with seamless ERP, POS, or WMS integrations. We help unify data and processes for faster, smarter retail operations.

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Analytics & Dashboards for Metrics and KPIs

Turn data into insights with custom dashboards. Monitor performance, track sales, and visualize supply chain metrics to make informed decisions in real time.

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Ongoing Support & Maintenance

We keep your systems secure, optimized, and up to date, ensuring long-term stability and continuous improvement as your business evolves.

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Why Retail & Distribution Is a Strategic Focus

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Natalie Kostyshak

Business Growth Executive

MESSAGE

Retail is changing faster than ever — customers expect seamless experiences, while companies struggle to manage growing complexity behind the scenes. Improvements don’t always have to be huge or costly. Our approach focuses on solving specific business needs. Sometimes adding an AI feature or an analytics dashboard to existing software is enough to make a real difference.

Let’s find the smartest next step for you!

AI Enhancements for Retail & Distribution

01
Personalized Shopping Recommendations

Increase conversions with AI-driven product suggestions based on customer behavior, history, and preferences.

02
Customer Insights & Segmentation

Analyze purchasing patterns to create tailored campaigns, loyalty programs, and pricing strategies.

03
Dynamic Pricing Optimization

Adjust prices in real time according to demand, competition, and inventory levels.

04
Demand Forecasting

Predict future sales trends to balance stock levels and reduce storage or shortage costs.

05
AI Chatbots & Virtual Assistants

Provide instant customer support and streamline product discovery both online and in-store.

06
Fraud Detection & Transaction Monitoring

Protect your business from fraudulent orders and suspicious activities with real-time AI monitoring.

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Predictive Maintenance for Equipment & Warehouses

Detect potential failures early to reduce downtime and improve operational reliability.

Selected Case Studies

Our Development Process

01

Business Analysis & Requirements Gathering

We start by understanding your processes, challenges, and objectives. Our team defines key requirements, user roles, and system logic to ensure a solution aligned with your business model.

02

Product Discovery & Planning

Together, we refine the concept, prioritize features, and outline a roadmap. This stage helps you validate ideas, estimate resources, and plan the most efficient delivery path.

03

UX/UI Design & Prototyping

Our designers create intuitive, role-based interfaces for customers, store associates, and managers. You see your product in action early through interactive prototypes.

04

Development & Integration

We build scalable, secure software using modern technologies. The system is integrated with existing tools like ERP, POS, or WMS to ensure a smooth data flow across all channels.

05

Quality Assurance & Testing

Comprehensive testing ensures your software runs flawlessly — from performance and security to usability across devices and environments.

06

Deployment & Launch

We handle release planning, cloud setup, and system rollout with minimal downtime, ensuring a seamless transition into production.

07

Ongoing Support & Optimization

After launch, we continue to monitor performance, apply updates, and introduce improvements, keeping your solution stable, secure, and future-ready.

What Our Clients Say

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They have an impressive ability to understand complex requirements and transform them into powerful platforms that drive real business outcomes. OTAKOYI's team is responsive, detail-oriented, and consistently goes above and beyond to meet each milestone with precision.
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Roman Olney
Global Digital Marketing Director, Lenovo
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OTAKOYI's loyalty to ETA+ has been impressive, both in terms of their work and communication. OTAKOYI is a reliable partner, delivering on time, within budget, and with good quality. We can count on them to meet our needs, even with changing requirements.
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Dirk Wittler
Founder of ETA+ GmbH
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Their team showcases impressive energy, flexibility, and skills. They genuinely care about the project and pay attention to timelines and costs. They are great to work with, and even though their country has been at war, they have remained professional, kind, and honest.
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Michael Askew
CEO
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At first, we involved OTAKOYI for a small project and they delivered a product that exceeded our expectations ahead of schedule. We then contracted them to build several more web applications. I find the speed in which they deliver quality software very impressive.
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Vance Heron
CTO, PeteHealth
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The design they created is not only visually appealing but also user-friendly. Webflow was a smart choice, as it enables smooth interactions and a fully responsive layout. I’m extremely satisfied and highly recommend OTAKOYI for innovative design solutions!
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Aurimas Nenorta
COO & Product Owner
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We've been very impressed by OTAKOYI. Their developers have been top notch so far. They are very knowledgeable and very technically proficient. In addition, unlike other development firms we've worked with, these developers think outside the box.
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Philip Ly
Founder

Based on verified reviews, we’re recognized for

  • Long-term partnerships
  • Proactivity and professionalism
  • High-quality work
  • Strong design capabilities
  • Attention to detail
  • Effective communication
  • Great project management

Frequently Asked Questions

Absolutely. We begin by analyzing your current systems’ architecture, APIs, and data flow to identify integration points. Then, our engineers design custom modules that extend your existing functionality rather than replace it. We ensure that each new module fits seamlessly within your ecosystem without creating redundancy or data silos.

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Max Lukianov
Digital Transformation Executive
Have more questions or just curious about future possibilities?
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Every great project needs more than a vendor — it needs an ally. That’s exactly the role my team and I take on.
Natalie Kostyshak
Business Growth Executive
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