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In-Depth UX Audit Services

In-Depth UX Audit Services We reveal hidden usability gaps in your digital product and provide clear, actionable UX improvements. Gain expert insights and practical steps to eliminate user confusion, boost retention, and maximize ROI.

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Why User Experience Design is a Key to Success

AROUND
0%

Users abandon confusing registration forms

UP TO
0%

ROI can be reached with UX improvements

AROUND
0%

Higher retention due to improved onboarding flow

When Does Your Product Require a UX Audit?

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From SaaS to E-commerce: What We Audit

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SaaS Platforms

Subscription apps, CRMs, dashboards, productivity tools, customer engagement platforms, and reporting software.

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E-commerce Platforms

Online stores, marketplaces, shopping apps, subscription boxes, and e-commerce platforms.

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Mobile Applications

iOS, Android, cross-platform apps, wearables, and connected device applications.

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Web Applications

Advanced tools, digital portals, interactive websites, enterprise platforms, and self-service solutions.

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Let’s improve your product experience together
Audit My Product

Behind the Scenes of a UX Audit Process

01

Initial Consultation

We start by understanding your product, business goals, and user needs. This helps us focus the audit on what matters most and set clear expectations.

02

Usability Evaluation

We analyze how users interact with your product, identifying pain points, confusing flows, and areas where users get stuck.

03

Interface Evaluation

Every screen and element is reviewed for clarity, consistency, and intuitive design, ensuring your interface guides users effortlessly.

04

Accessibility Evaluation

We check whether your product is usable by everyone, including people with disabilities, and highlight improvements for inclusive design.

05

Visual Summaries & Expert Review

Our findings are compiled into easy-to-understand visual reports, supported by expert insights and actionable recommendations.

06

Presentation of Findings

We walk you through the audit results, explain our recommendations, and help you prioritize changes that will have the biggest impact.

Our UX Audits in Action

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UX Audit Case Study
UX Audit for a Calendar App That Supports Work Life Balance

A smart calendar app designed for busy people who want to stay productive without sacrificing personal time. It streamlines scheduling, reduces clutter, and makes it easier to balance work commitments with life priorities — helping you stay organized, focused, and in control.

View the full case
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UX Audit Case Study
UX Audit of a Financial App’s Registration and Onboarding

A financial services platform designed to help customers create and manage their accounts online. The audit focused on the onboarding and registration journey, a critical first step in building trust and enabling adoption.

View the full case
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UX Audit Case Study
Uncovering Hidden Friction in a Communication Platform

A decentralized communication app offering secure messaging, voice and video calls, event scheduling, file sharing, and digital identity — built for privacy, transparency, and full user control.

View the full case

Flexible UX Audit Packages for Your Business

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Quick Scan

Fast insights into usability and interface issues, perfect for quick wins and essential product optimization.

Delivery within 2–3 days

$1,999

Detailed UX Audit report (PDF, PPTX, DOC)
Up to 20 screens / 5 user flows analyzed
Prioritized list of usability issues
Annotated screenshots highlighting problems
UX Lead actionable recommendations
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Deep Dive

In-depth evaluation for complex or unique products, providing actionable recommendations and strategic guidance.

Duration depends on scope

Custom pricing

Everything in Quick Scan
Unlimited screens and user flows reviewed
Visual direction and UI improvement suggestions
Business analysis and strategic support
User testing summaries, heatmaps, and analytics insights

What You’ll Get With Your UX Audit

Our UX audit delivers a structured evaluation of your product — highlighting problem areas, revealing hidden opportunities, and providing step-by-step solutions to optimize engagement, conversions, and customer satisfaction.

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Hear It from Our Clients

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OTAKOYI's loyalty to ETA+ has been impressive, both in terms of their work and communication. OTAKOYI is a reliable partner, delivering on time, within budget, and with good quality. We can count on them to meet our needs, even with changing requirements.
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Dirk Wittler
Founder of ETA+ GmbH
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Despite some of the time zone differences everything went smoothly. We truly appreciated your design input and how you helped us maximize our Screen Design using Webflow’s capabilities. Looking forward to working together again in the future!
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Pascal Georgotas
Senior Digital Producer
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The design they created is not only visually appealing but also user-friendly. Webflow was a smart choice, as it enables smooth interactions and a fully responsive layout. I’m extremely satisfied and highly recommend OTAKOYI for innovative design solutions!
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Aurimas Nenorta
COO & Product Owner
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No hidden costs, and more affordable than any other vendor we've seen at their level of quality. They have a collaborative design process and they listen well and can respond to client needs quickly. They also fix things quickly whenever they go wrong. I highly recommend them.
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Sam Bleakly
Marketing Director, Coto Academy
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We've been very impressed by OTAKOYI. Their developers have been top notch so far. They are very knowledgeable and very technically proficient. In addition, unlike other development firms we've worked with, these developers think outside the box.
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Philip Ly
Founder
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At first, we involved OTAKOYI for a small project and they delivered a product that exceeded our expectations ahead of schedule. We then contracted them to build several more web applications. I find the speed in which they deliver quality software very impressive.
view full review
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Vance Heron
CTO, PeteHealth

Based on verified reviews, we’re recognized for

  • Long-term partnerships
  • Proactivity and professionalism
  • High-quality work
  • Strong design capabilities
  • Attention to detail
  • Effective communication
  • Great project management

Frequently Asked Questions

It helps, but it’s not required. We combine heuristic evaluations, analytics review, and usability testing to uncover issues even without full user data.

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Marian Slavytch
Head of Design Department
Have more questions or just curious about future possibilities?
Let's Connect

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We don't focus solely on technology. Technology is a tool that serves our clients' business objectives. Our priority is aligning technology with business goals, not the other way around.
Serhiy Lavrynenko
CEO
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Moving forward together, step by step
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We’ll schedule a quick intro call
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Our team will craft a tailored proposal
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